In 8.6, we offer the ability to change sensitivity at the individual connection (watch) level. This means at a location with two types of connection, a leased line can continue to react quickly if down, but a broadband line can be set to react slowly.

We also expose the polling frequency for each watch which is typically 1, 3 or 5 minutes. This is useful to determine the time from when an issue starts until alerts are sent and watches/tiles change colour.

For multiple new watches you can set the sensitivity profile using our bulkload process.

You can discover the polling frequency and sensitivity profiles for bearer watches by running the Admin watch report.

Find out more about edit watch and alerting sensitivity. Contact us to start using individual watch sensitivity.

Clicking on a service tile or location tile opens the strip chart panel on the right hand side. Previously only three strip charts per tile were displayed, below the heat tiles. After feedback from users, we now show up to 15 strip charts in the right panel which can be expanded to show more detail if required. As before, clicking on a strip chart opens the Details page for that watch.

In association with our user training videos, we now have a revision quiz available to test your understanding. It's 25 questions and will tell you the answers on submission. See the user training videos page for the link to the quiz.

Highlight 8.6 has been tested on the following browsers:

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  Internet Explorer

  Version 11

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  Firefox

  Version 61.0.1 & ESR (52.9.0)

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  Chrome

  Version 67.0.3396.99

Find out more about Highlight supported web browsers.

More details on all of Highlight’s features are available on the Help & Support Centre or contact us for assistance.